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Reseller Program Requirements

Spikeball Authorized Reseller Requirements

To qualify and remain a Spikeball Authorized Reseller, your business must adhere to this Spikeball Authorized Reseller Policy at all times

1. Maintain Current Business Information & Disclose All Locations That Carry Spikeball

Maintain accurate and up-to-date company information and disclose all retail locations that carry Spikeball products throughout the term of your reseller relationship with Spikeball.

Qualifying retail locations can only be one of the following: your physical brick & mortar store(s), your commerce-enabled website(s), or temporary storefronts (events, trade shows, pop up stores, etc.).

2. Report Sell-Thru for Physical Retail Location(s) and E-Commerce Sites

Reseller must provide sell-thru information by SKU and approved retail location upon request. Spikeball reserves the right to perform an audit of financial statements pertaining to Spikeball sales or the business operations (conduct) to ensure compliance with this policy.

3. Spikeball's Trademarks & Brand Policy

Reseller must comply with Spikeball Trademark & Brand Policy and represent yourself as a Spikeball Authorized Reseller in all online advertising & sales collateral.

Setting up businesses, registering domain names, or social media usernames that contain any of Spikeball's trademarks is strictly prohibited. To ensure compliance with Spikeball's Authorized Reseller Policy, you must only use approved marketing materials for all Spikeball products. 

4. Spikeball's Minimum Advertised Price Policy

Reseller must understand their obligations under Spikeball's MAP Policy and abide by them. 

5. Sell to Retail Consumers Only

Reseller may not sell in bulk to B2B accounts, wholesalers, or freight forwarders/drop shippers for other retailers. Reseller may only sell to your end consumers only. 

6. Only Sell Spikeball Products in Original Packaging

Reseller may not alter original Spikeball packaging in any way prior to reselling Spikeball products. Removing Spikeball products from packaging and reselling Spikeball products in a different packaging or under a different name is strictly prohibited.

7. No Bundling Spikeball Products Without Obtaining Permission

Reseller must not re-SKU or bundle Spikeball products in your online assortments & data feeds without receiving prior written permission from Spikeball.

8. Customer Confusion

Reseller will not advertise, market, display, or demonstrate non-Spikeball products together with Spikeball products in a manner that would create the impression that the non-Spikeball products are made by, endorsed by, or associated with Spikeball.

9. Sell on Approved Retail Website(s) Only

Reseller must only take orders via publicly accessible ecommerce enabled web pages hosted on approved websites owned and operated by your company.

Selling on 3rd party sites (eBay, Amazon, Alibaba, etc.), drop-ship accounts (Buy.com, Newegg.com, Overstock.com, etc.), classified sites (Craigslist.com, Facebook Marketplace, etc.) or direct messages on forums is strictly prohibited. 

10. Ensure PCI Compliance

Reseller must ensure PCI compliance for all approved commerce-enabled websites owned & operated by your company.

11. Maintain Updated Privacy Policy

Reseller must publish and maintain a publicly accessible privacy policy.

12. Operate Ecommerce Business Separately from Offline Retail Businesss

Reseller must plan inventory for your ecommerce business separately from inventory planned for your physical store’s business & provide accurate sell-thru numbers for each.

13. Security Measures fro E-Commerce Sites and Fraud Protection

Reseller must ensure industry-standard e-commerce security and fraud protection measures are in place, including two-factor authentication, authorized territory shipping restrictions, and customer fraud resolution procedures. 

14. Obey the Law, Abide by Policy Rules & Serve Customer Needs

Reseller must ensure industry-standard e-commerce security and fraud protection measures are in place, including two-factor authentication, authorized territory shipping restrictions, and customer fraud resolution procedures.